Gilchrist, M. Tytherleigh, and S. Plummer, Acute stress, reminiscence, consideration and cortisol, Psychoneuroendocrinology, 25, 2000, 535–549. M. S. Chapell, Z. Nancy had other alternate options also, she might have told case study answer purchaser that no distributor was accessible at that time, and that she could not help case look at solution customer. She also could have told case look at solution customer that rules did not let her to send case study answer required spare part directly to a buyer. She can also comfortably forget about case study answer call, as if it had not come at all and got back to her work. Nancy knew that good customer service is perpetually vital for a buyer to keep coming back to case study solution same company, and Nancy who is a loyal employee of case study solution company, did exactly what she idea was right and got rewarded for what she did. Breaking case look at solution RulesNancy was obviously a totally good and constant worker of case study answer agency that she was operating for, as a result of she didn’t think of case study answer result of breaking case look at answer guidelines, but her most crucial idea was to supply prompt and good purchaser service. The manner wherein she handled case study solution situation is facts sufficient to judge her behaviour.